7 Types and Forms of Questions with its Advantages
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7 Types and Forms of Questions with its Advantages
There are various different types of questioning types which can be used to collect data and information. It is important to be aware of all the varying types of questions. Along with this, one should also know when to use each type of question and how to combine the varying techniques so that one can arrive at the best decision or result.
There are seven forms and types of questions which are as follows:
Closed questions
It involves close-ended questions that require very short answers like ‘yes’ or ‘no’ or any one-word answer or short answers. They are usually asked to test if someone has understood certain policies, procedures, rules, regulations, explanations, discussions, lectures, etc.
Open questions
These questions are often open-ended. They require explanatory answers and usually facilitate broader discussions. This can include asking someone to explain what happened during a situation, soliciting feedback or the details/backstory of an incident or asking someone about their circumstances, needs or ideas.
Funnel questions
They begin with general information about a situation or incident and then narrow things down to a specific point or truth.
Probing questions
They are also known as trigger questions and used to collect additional information to clarify details.
Leading questions
They are also regarded as reflective questions. They are used to guide the respondent to answer in a certain way.
Rhetorical questions
statements of opinion that are worded as questions to engage people and audiences. They encourage people to think, be creative and come up with innovative ideas.
Clarifying questions
They are used to verify information and usually draw towards the end of a discussion. Customer service staff and salesmen are often seen using the same.Â
These are the various types of questioning techniques which can be used by an individual
